Frequently Asked Questions

Here are some of the frequently asked questions we have received about Aecom Solution, our products, and our services.  If you don’t find your answer here

Please give us a call on 1300 481 717

The main difference is that your services shift from a retail platform to a wholesale platform that Aecom Solutions will manage. Key benefits are first-class customer service, carrier-diversity network solutions, and flexibility.

Aecom Solutions provides carrier-diverse network solutions that can be designed and consolidated into one bill solution. Various billing options such as cost-centre billing, call-itemisation and/or service summaries can be selected.

Aecom Solutions is a Tier 2 service provider, all our products and services are supported with carrier-grade Service Level Agreements.

Aecom Solutions has experience in integrating with all telephony hardware systems and therefore all existing equipment or hardware can be utilized.

As part of our service delivery, we offer a Managed Solution, focused on ensuring that all components from designing the solution to provisioning and implementation are delivered efficiently and effectively.

Through our network aggregation abilities and our sophisticated billing platform, Aecom Solutions can provide carrier-grade network options and consolidation onto the same solution, billing platform and one point of contact.

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